Effective Date: 07/10/2021

This Cancellation & Refund Policy outlines the terms and conditions regarding cancellations and refunds for services provided by Xseven (the "Website"). By accessing or using the Website and availing any services, you agree to abide by this policy. If you do not agree with this policy, please refrain from using our services.

1. Cancellation of Services

1.1 User Initiated Cancellations:

If you wish to cancel a service provided by Xseven, you must notify us by contacting our customer support team through the designated channels provided on the Website. The cancellation request should include relevant details such as your name, order details, and reason for cancellation.

1.2 Xseven Initiated Cancellations:

Xseven reserves the right to cancel or terminate services at our discretion, in cases such as but not limited to non-compliance with our Terms of Service, violation of applicable laws, or failure to make payment as required.

2. Refund Policy

2.1 Eligibility for Refunds:

Refunds may be issued under the following circumstances:

a) User Initiated Cancellations: If you have canceled a service as per the terms mentioned in Section 1.1, you may be eligible for a refund subject to the conditions specified in this policy.

b) Xseven Initiated Cancellations: In the event of a cancellation initiated by Xseven as per the terms mentioned in Section 1.2, you may be eligible for a refund subject to the conditions specified in this policy.

2.2 Refund Process:

Once a cancellation request is received and deemed eligible for a refund, Xseven will process the refund within a reasonable timeframe. The refund will be issued using the same payment method used for the original transaction, unless otherwise agreed upon by both parties.

2.3 Non-Refundable Services:

Certain services provided by Xseven may be non-refundable. This includes but is not limited to customized or personalized services, digital products, or services explicitly mentioned as non-refundable on the Website. Please review the details of each service before making a purchase.

2.4 Pro-rated Refunds:

In the case of services that are charged on a recurring basis (e.g., subscriptions or memberships), refunds may be prorated based on the unused portion of the service. The refund amount will be determined at Xseven's discretion.

2.5 Refund Deductions:

Xseven reserves the right to deduct any applicable processing fees, transaction fees, or charges incurred during the refund process.

3. Modification of Cancellation & Refund Policy

Xseven reserves the right to modify or update this Cancellation & Refund Policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting the updated version on the Website. It is your responsibility to review this policy periodically for any updates or modifications.

If you have any questions or concerns regarding our Cancellation & Refund Policy, please contact our customer support team through the designated channels provided on the Website.